Terms of service

OVERVIEW

Welcome to Connected Life Collective. Throughout these Terms of Service, the terms "we," "us," and "our" refer to Connected Life Collective. Connected Life Collective operates this website, online store, and related services, including all information, content, features, tools, products, and services made available through our website (collectively, the "Services").

Connected Life Collective provides products, resources, and experiences designed to help individuals, couples, families, and communities build stronger connections through intentional conversations, reflection, and meaningful engagement.

Our Services are powered by Shopify, which enables us to provide our online store and related functionality.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.

You may be required to provide certain information, including your name, email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove content, or cancel orders at our sole discretion.

SECTION 2 - OUR PRODUCTS

Connected Life Collective offers products and resources designed to encourage communication, connection, reflection, relationship building, and personal growth.

We strive to accurately display product descriptions, images, colors, and features. However, we cannot guarantee that your device will accurately display colors, textures, or other product characteristics.

Product packaging, designs, materials, features, and specifications may change without notice.

We reserve the right to discontinue any product, modify product offerings, or limit product quantities at any time.

Educational and Informational Purpose

Our products, including connection decks, conversation prompts, journals, guides, and related materials, are intended for educational, personal development, and relationship-building purposes only.

They are not intended to diagnose, treat, cure, or prevent any medical, psychological, behavioral, or mental health condition.

Nothing provided through our Services constitutes medical advice, mental health counseling, therapy, legal advice, or professional consultation.

SECTION 3 - ORDERS

By placing an order, you make an offer to purchase products from Connected Life Collective.

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, pricing errors, inventory limitations, or violations of these Terms.

An order is not accepted until payment has been successfully processed and you receive confirmation from us.

We reserve the right to correct pricing errors, product information errors, typographical errors, or inventory discrepancies at any time, including after an order has been placed.

Your purchases are subject to our Refund Policy, available at:

https://connectedlifecollective.com/policies/refund-policy

Products purchased from Connected Life Collective are intended for personal use and may not be resold without our prior written consent.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice.

Unless otherwise stated, prices do not include taxes, shipping charges, customs fees, duties, or other applicable charges.

You agree to provide current, complete, and accurate billing and payment information for all purchases.

By submitting payment information, you represent that:

  • You are authorized to use the payment method provided.
  • The information submitted is accurate.
  • You agree to pay all charges incurred.
  • You agree to pay any applicable taxes and shipping costs.

SECTION 5 - SHIPPING AND DELIVERY

Shipping times are estimates only and are not guaranteed.

Connected Life Collective is not responsible for shipping delays caused by:

  • Carrier issues
  • Weather events
  • Customs processing
  • Natural disasters
  • Supply chain disruptions
  • Events outside our reasonable control

Risk of loss and title for products pass to you upon delivery of the products to the shipping carrier.

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to:

  • Logos
  • Trademarks
  • Product names
  • Brand names
  • Text
  • Graphics
  • Images
  • Videos
  • Audio
  • Product designs
  • Card content
  • Reflection prompts
  • Questions
  • Frameworks
  • Methodologies
  • Website content

are owned by Connected Life Collective or its licensors and are protected by applicable intellectual property laws.

The NexUS™ framework, Check In. Connect. Reflect.™, Connected Life Collective™, and related brand assets may not be copied, reproduced, distributed, modified, republished, or exploited without prior written permission.

You may use our products and Services solely for personal, non-commercial purposes.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services.

Such tools are provided "as is" and "as available" without warranties of any kind.

Your use of any third-party tool is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for the content, policies, accuracy, products, services, or practices of third-party websites.

Your interactions with third-party websites are governed solely by their own terms and policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Connected Life Collective is powered by Shopify.

All purchases made through our store are transactions between you and Connected Life Collective.

You acknowledge that Shopify is not responsible for any products, services, content, transactions, or disputes between you and Connected Life Collective.

You release Shopify and its affiliates from any claims arising from purchases or interactions with Connected Life Collective.

SECTION 10 - PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy.

Our Privacy Policy can be viewed at:

https://connectedlifecollective.com/policies/privacy-policy

Because our store operates through Shopify, certain information may also be collected and processed by Shopify in accordance with Shopify's Privacy Policy.

By using our Services, you acknowledge and agree to these privacy practices.

SECTION 11 - FEEDBACK

If you submit feedback, reviews, suggestions, ideas, testimonials, photographs, videos, comments, or other content, you grant Connected Life Collective a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, publish, modify, display, distribute, and promote such content.

You represent that:

  • You own or control the rights to the content submitted.
  • Your content does not violate any third-party rights.
  • Your content is accurate and lawful.

We may remove any content at our sole discretion.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be errors relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Availability
  • Shipping information

We reserve the right to correct any errors and to modify or cancel orders affected by such errors.

SECTION 13 - PROHIBITED USES

You may not use the Services:

  • For unlawful purposes
  • To violate any laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, or harm others
  • To submit false information
  • To transmit malware or malicious code
  • To spam or engage in fraudulent activity
  • To scrape, harvest, or collect data
  • To interfere with website security or functionality
  • To impersonate another person or organization

We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

You may not use automated tools, bots, scrapers, AI agents, or other technologies to access or interact with the Services in a manner that interferes with website operations, bypasses security measures, or violates these Terms.

We reserve the right to block, limit, or prohibit automated access at our discretion.

SECTION 15 - PRODUCT USE DISCLAIMER

Connected Life Collective products are designed to facilitate meaningful conversations, relationship development, communication, reflection, and personal growth.

While many customers may find our products helpful, we do not guarantee any specific outcome, including improvements in relationships, communication, emotional well-being, parenting effectiveness, family dynamics, or personal growth.

Our products are not intended to replace:

  • Licensed counseling
  • Mental health treatment
  • Marriage counseling
  • Family therapy
  • Medical advice
  • Legal advice
  • Crisis intervention services

If you are experiencing serious relationship difficulties, mental health concerns, abuse, trauma, self-harm thoughts, or crisis situations, please seek assistance from qualified professionals.

SECTION 16 - TERMINATION

We may terminate or suspend your access to the Services at any time without notice.

Upon termination, all rights granted to you under these Terms immediately cease.

Any provisions that should reasonably survive termination shall remain in effect.

SECTION 17 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONNECTED LIFE COLLECTIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT GUARANTEE THAT:

  • THE SERVICES WILL BE UNINTERRUPTED
  • THE SERVICES WILL BE ERROR-FREE
  • ANY DEFECTS WILL BE CORRECTED
  • ANY SPECIFIC RELATIONSHIP OR PERSONAL OUTCOMES WILL BE ACHIEVED THROUGH USE OF OUR PRODUCTS

SECTION 18 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONNECTED LIFE COLLECTIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO CONNECTED LIFE COLLECTIVE FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

SECTION 19 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Connected Life Collective, its owners, officers, employees, contractors, affiliates, licensors, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights

SECTION 20 - SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 21 - WAIVER AND ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Connected Life Collective regarding your use of the Services.

Failure to enforce any provision shall not constitute a waiver of that provision.

SECTION 22 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent.

Connected Life Collective may assign or transfer its rights without restriction.

SECTION 23 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Nebraska, without regard to conflict of law principles.

Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Nebraska, and you consent to the jurisdiction of such courts.

SECTION 24 - CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms at any time.

Changes will become effective upon posting to this website.

Your continued use of the Services following any changes constitutes acceptance of the revised Terms.

SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Connected Life Collective
Website: ConnectedLifeCollective.com
Email: Hello@ConnectedLifeCollective.com